Privacy
Last updated: April 2026.
What we collect
When you place an order we collect your name, email, shipping address, and payment method (processed by Stripe — we never see or store your card details). When you return a sample, our clinical laboratory partner generates genomic data from your sample, which is delivered to you as a VCF file and temporarily retained by us to support redelivery and customer service.
What we don't do
We do not sell your data. We do not share your data with researchers, pharmaceutical companies, insurers, or law enforcement except where compelled by valid legal process. We do not use your genomic data to train models. There is no “optional research program.”
Data retention and deletion
We retain your genomic data files and the biological sample for up to 12 months after delivery to support redelivery requests. You may request earlier deletion at any time by emailing contact@genome.computer. We will confirm destruction of your sample and delete your files within 14 days.
Subprocessors
To deliver the service we rely on: a CLIA/CAP-accredited clinical laboratory partner (for sample processing and sequencing); Stripe (payment processing); Supabase (order records); Resend (email delivery); and Vercel (hosting). Each is bound by a data processing agreement and cannot use your data for their own purposes.
Contact
Humankind Bio, Inc. Questions, deletion requests, or concerns: contact@genome.computer.